My husband and I recently worked with Carissa and Albert at Branchout to purchase our first home in downtown Boston. We initially started our search online and finally reached out when we realized there was a ton we didn’t know about the entire home buying process. Carissa and Albert immediately impressed us with how thorough they were in explaining the process and how quick they were to get the everything started for us! They worked with our schedules and made us a priority, lining up multiple showings in a short window of time.
The properties they showed us had a great mix of our needs/wants and they made sure to point out so many elements we would have missed. As we narrowed down some options, they had an amazing network of resources to help in all the necessary steps.
During the offer/negotiation we really felt like we had a team in our corner. They always made us feel like we were in control and talked at length with us about the best strategy. From that first offer until the closing, Carissa was so responsive to our requests, concerns and just general questions. When a last minute mortgage situation popped up, she not only called us to reassure she’d handle it but she also had it sorted it out overnight.
We are so happy we chose to work with Carissa, Albert and the Branchout team on buying our first home. Not only did they know the market, they’re experts in making the whole home buying process feel so personal. We highly recommend them to anyone looking to buy in the Boston area!